Privacy Policy

Welcome to A9ENT. This Privacy Policy describes how REAL EX GROUP, Inc ("Company", "we", "our", or "us") collects, uses, and protects your information when you use the A9ENT platform and website at a9ent.co.

A9ENT provides digital tools that allow real estate professionals to create and manage digital business cards and professional profiles. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several types of information when you use our platform:

Personal Information

• Full name
• Email address
• Phone number
• Billing information
• Professional information (brokerage, job title, etc.)
• Profile information you choose to publish in your digital card

Account Information

• Login information
• Account preferences
• Profile links and listing information
• Uploaded images or media

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source

2. How We Use Your Information

• To provide and operate the A9ENT platform
• To create and manage digital business cards
• To process payments and subscriptions
• To communicate with users regarding their accounts
• To improve our services and user experience
• To monitor platform performance and security
• To provide customer support

3. Payment Processing

All payments on A9ENT are securely processed through Stripe. We do not store full credit card details on our servers.

Stripe may collect payment information according to its own privacy policy:

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve user experience and analyze website performance. These technologies may include:

• Google Analytics to understand site usage
• Meta Pixel (Facebook Pixel) to measure advertising performance
• Standard website cookies for login sessions and platform functionality

You may disable cookies in your browser settings, but some platform features may not function properly.

5. How We Share Information

We do not sell your personal information. We may share information with trusted third parties only when necessary to operate our services, including:

• Payment processors (Stripe)
• Analytics providers
• Hosting and infrastructure providers
• Security and fraud prevention services

These providers only receive the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse, and disclosure or alteration. However, no online system can guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Request limitation of processing

To make a request, contact: [email protected]

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children's Privacy

A9ENT services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

10. International Users

A9ENT is operated by REAL EX GROUP, Inc, a company registered in the United States. If you access the platform from outside the United States, your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, contact:
Email: [email protected]
Company: REAL EX GROUP, Inc
Website: https://a9ent.co